January 4 - 5, 2025 Elevate Dental Communication with Dr. Nijam Latiff
LEARN ADVANCED PATIENT COMMUNICATION STRATEGIES
Join Dr. Nijam Latiff, who has a Masters in Applied Neuroscience, for a two-day seminar that will delve into the nuanced aspects of effective patient communication and psychology. Participants will gain valuable insights that can significantly enhance daily dental practice and increase the profitability of the practice.
- BUILD TRUST QUICKLY & EFFECTIVELY
- ZERO SALES APPROACH TO DOING COMPREHENSIVE DENTISTRY
- UNDERSTANDING PATIENT MOTIVATIONS
- ESSENTIAL PHOTOGRAPHY & VIDEOGRAPHY IN THE NEW PATIENT EXAM
- NO SCRIPTS TO MEMORIZE. JUST BE YOUR AUTHENTIC SELF
Download full course details by clicking here.
ELEVATE DENTAL COMMUNICATION
2-day in-person + 2 x post-event 1-1 virtual consult with Dr. Nijam
Join Dr. Nijam Latiff, who has a Masters in Applied Neuroscience, for a two-day seminar that will delve into the nuanced aspects of effective patient communication and psychology. Participants will gain valuable insights that can significantly enhance daily dental practice and increase the profitability of the practice.
- BUILD TRUST QUICKLY & EFFECTIVELY
- ZERO SALES APPROACH TO DOING COMPREHENSIVE DENTISTRY
- UNDERSTANDING PATIENT MOTIVATIONS
- ESSENTIAL PHOTOGRAPHY & VIDEOGRAPHY IN THE NEW PATIENT EXAM
- NO SCRIPTS TO MEMORIZE. JUST BE YOUR AUTHENTIC SELF
All clinician levels (fresh to senior)
Dr Nijam Latiff
BDS (Singapore) FRACDS (Australia)
Masters in Applied Neuroscience
165 Tg Pagar Road, Singapore 088539
Connexion 2, Level 3
DAY 1: 04.01.2025
| 8:45am | Registration and Welcome |
| 9:00 am – 10:30am | Importance of communication in Dentistry Common pitfalls in patient communication Removing benefit selling Building Concern in patients Emotional story telling Understanding patient motivations |
| 10:30 am – 10:45am | Coffee Break (15 mins) |
| 10:45 am – 12:30pm | 10 minute Patient Interview: Addressing price and dental anxiety Building Trust and Rapport: Identifying and addressing treatment obstacles Using Position Statements: Applying pull-back techniques & delaying treatment solutions Over-the-shoulder exam with your dental assistant Using Common Analogies Doodle-Pad Treatment Options & Influencing Treatment choice |
| 12:30 pm – 1:30 pm | Lunch ( 1 hour) |
| 1:00 pm – 3:00 pm | Essential Photography and videography for the new patient exam Hands-on session using SLR camera and smart phones Working together in a dental team – working well with your dental assistant and front desk personnel |
| 3:00 pm – 3:15 pm | Coffee Break (15 mins) |
| 3:15 pm – 5:00 pm | Live Demo of new patient exam with Dr Nijam QNA & Discussion Day 1 conclusion |
DAY 2: 05.01.2025
| 8:45am | Registration and Welcome |
| 9:00 am – 10:30am | Recap of important features of the new patient exam Concept of processing time for patients Scarcity Moving away from the Traditional E&D Strategic Treatment Planning |
| 10:30 am – 10:45am | Coffee Break (15 mins) |
| 10:45 am – 12:30pm | Addressing different patient situations eg. Patient in Pain, Child patient Communication in Cosmetic Dentistry Communicating in Early Intervention Orthodontics and Adult Orthodontics Group Break out Session Analogies & Treatment Planning |
| 12:30 pm – 1:30 pm | Lunch ( 1 hour) |
| 1:00 pm – 3:00 pm | Group Break-Out Session Role playing with Case Studies |
| 3:00 pm – 3:15 pm | Coffee Break (15 mins) |
| 3:15 pm – 5:00 pm | Live Demo of new patient exam (participant) with Dr Nijam Understanding patient psychology and application of basic concepts in neuroscience Treatment Philosophy QNA and Discussions Conclusion |
Communication in dentistry has always been an overlooked subject within the dental curricula. While most dentists dedicate extensive hours to continuing education to enhance their clinical skills, they often overlook the importance of improving patient communication, which is equally essential for delivering high-quality dental care.